Privacy Policy

1. Introduction

NCDigital ("we", "our", or "us") is committed to protecting the privacy and security of your personal data. This policy outlines how we collect, use, and safeguard your information when you use our website and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We collect information that you voluntarily provide through our lead capture forms, including:

• Identity Data: Full name.
• Contact Data: Email address and telephone number.
• Technical Data: IP address, browser type, and usage patterns (collected via Google Analytics).

3. How We Protect Your Data

Security is at the core of our infrastructure. We implement a "Security-First" architecture:

• AES-256 Encryption: All sensitive contact data (Email and Phone) is encrypted at the application level before being stored in our database.
• Secure Transport: We use TLS/SSL certificates to encrypt data in transit between your browser and our servers.
• UK-Based Hosting: Data is stored on secure, managed 20i servers located physically within the United Kingdom.

4. Data Processing & Automation

To provide our services, we use internal automation logic (n8n). Your data may be processed through these secure workflows to initialize project audits or respond to inquiries. We do not sell your data to third parties, nor do we use your data to train public AI models.

5. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or erasure of your personal data.
• Object to the processing of your data.
• Request the transfer of your data to another service.

To exercise these rights, please contact us via the Admin Hub or our primary contact channels.

Data Controller

NCDigital
Newport, Shropshire
United Kingdom
Email: security@ncdigital.co.uk